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Shipping & Returns
Shipping Policy
Thank you for shopping with us. We are dedicated to delivering your order accurately, in good condition, and always on time.
We offer free shipping on all orders within the Iberian Peninsula. Orders are usually processed within 1-3 business days. Customers will receive a Shipment Confirmation email with a tracking number once the order has shipped. Any customs, duties, and taxes are the responsibility of the customer. We are not liable for any products damaged or lost during shipping. Customers should contact the shipment carrier to file a claim if the order is received damaged.
We ship worldwide, and international shipping charges may vary. Please allow additional transit time for international delivery.
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we are happy to accept returns within 7 days of the date of delivery. Please ensure that the returned items are in their original condition, unworn, unscratched, and with all tags attached. Customers are responsible for their return shipping costs. Please send an email to cotascollection@gmail.com
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